+86-13867714314 /13587699969                                       E-mail: migo_play@163.com 

FAQ

  • Q Do you have heavy metal test report for your material ?

    A We have SGS test report , Every year we will test the material 
  • Q Does the Products use the environmental protection material ?

    A Yes,, our material are environmental protection, we have test report .

  • Q How about the products cold –resistant?

    A Normally our products can be installed  20 Degree below Zero plastic will no any crack.

  • Q What is your loading port ?

    A Normally Our Loading port is Ningbo other ports available if required

  • Q How about your products mounting way ?

    A Our Products mounting way can be In-Ground ,or On-ground , ,it is depend on customer site

  • Q Do you have ultraviolet test report for the plastic products ?

    A Our plastic products have ultraviolet test report , we did 1000 hours to test the plastic ,the result is ok .

  • Q Do you have Rust-Protection for the metal products ?

    A All the Metal products are galvanized ,they are have rust protection.

  • Q What is the material of your screws ?

    A All our screws used 304 stainless steel

  • Q What is the material of your screws ?

    A All our screws used 304 stainless steel

  • Q What is the thickness of the Steel pipe you used

    A Our steel pipe thickness is 2.5mm .

  • Q How many sets can be loaded in 1*40HQ container ?

    A Normally 1*40HQ container have 68CBM space , different products have different volume, so it depends on the product customer order .

  • Q If we have design to do ,how long can you give me design and quotation ?

    A Normally we will provide the drawing the same day ,but when designer in busy, we will provide the drawing and quotation the second day .
     

  • Q How about your after-sale service ?

    A Our After-sale service : if customer receive products which are broken, out of shape ,but not human make  , we will replace the component for free, if there is any quality problems , we will solve in 2 days .

  • Q Is there any installation manual .or Video can teach us install the product ?

    A Every product have an installation manual , we donot have video, it is very easy to install according our installation manual .

  • Q Does products installed before loading ?

    A Every product will be installed before loading , in case of customer cannot install after they received the product 
  • Q What is the material of the package ?

    A Our Metal products use cotton and film package, Plastic product use film, other indoor products use carton package.

  • Q How many designers in your company?

    A Our company have nearly 10 designers .
  • Q Can you provide sample for us ?

    A  we can provide material sample such as plastic ,metal plate.
  • Q Is your company a trading company or manufactuer ?

    A We are a manufacturer, but we have a trading company and sale team.
  • Q Do you provide Installation service ?

    A Normally we provide installation instructment to the customers to install. If customer need installation service, we can arrange workers to install , but all the cost should be paid by customer .

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Contact Information

  Xiaojin Industrial Zone,Qiaoxia Town,
     Yongjia Country,Wenzhou City,Zhejiang Province,China
  +86-13587699969/13867714314
 migo_play@163.com
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