How do you make our business long-term and good relationship?
We keep good quality and competitive price to ensure our customers benefit.
We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
If we don't find what we want on your website, what should we do?
Please kindly contact us, we will try our best to provide what you need.
Can the products I ordered be customized ?
Yes, we accpet the customized products according to your budget, theme, field size.
Can you OEM or ODM?
Yes, the products can be made according to your request.
What quality issues have you experienced with this product? How do you resolve quality issues?
We didnt receive any quality issues about playground equipment from our customers, except little damage during transportation. We will compensate to our customers according to the List of actual damaged products.
If outside of China(Mainland), must I pay customs duties, import taxes, VATS, etc...?
Yes, customs fees, import taxes, and VAT may apply and not include in your order total cost. Please kindly know that we could not estimate your countries' import taxes. I would suggest you try a duty estimating website like Duty Calculator.
Is it possible to know how are my products going on without visiting your company?
We will offer a detailed production schedule and send weekly reports with digital pictures and videos which show the machining progress.
Will my drawings be safe after sending to you?
Yes, we will keep them well and not release to third party without your permission.
If can do with our logo or same as our sample?
Yes,of course.Our main work is producing customized items.
Can I have cheaper price?
The price depends on the QTY of the goods you ordered, please contact our Customer Service for more information.
Why we can choose you?
We have been in Chinese playground equipment market for decades, we have fully experience in the playgorund equipment products business, these are what we have:
(1) Best channel price you can get!
(2) Possessing the core technology
(3) Strong R&D team and experienced business team
(4) Strictly quality control, stable and reliable own factor
How to ensure the quality of the products?
Every piece of our products will be under strict and repeat tests before delivery.And representative inspector will be welcomed.
How quality is achieved
In addition to functionality, reliability is factored into design of each product,Inward inspection of materials sourced from reputed suppliers ensures quality 100% inspection during the process and post production of each manufactured product.
Do you have plastic deck , what the produce process ?
Yes ,we have , it is made of injection molding .
Do you have children fitness ?
We can produce according your sizes, we have some children fitness in our catalogue
Do you have any swing for 0-2 children ?
Yes, we have , we can use baby seat for swing .
Do you have any cover for the spring ?
Yes, we have plastic cover for spring .
Is it possible use carton material to package the plastic component
It is impossible , our plastic component have different shape ,it is hard to use carton
Do you provide additional clamp for spare
Normally we provide 2-3 clamp for spare .
Do you provide Expand crews ?
Normally we donot provide expand screws , unless customer require.